
For 14 years, the Inside EMS podcast helped drive conversations shaping the profession. Across nearly 900 episodes, hosts Chris Cebollero and Kelly Grayson examined hot topics affecting providers and leaders, from field operations and clinical decision-making to technology adoption, workforce challenges and agency leadership. With more than 2.3 million downloads and listeners in 51 countries, the podcast built a lasting archive of practical insight, debate and perspective for every stage of an EMS career.
While new episodes have concluded, the Inside EMS archive (and the Inside EMS YouTube playlist) remains a valuable educational resource. Listeners can revisit discussions on clinical care, leadership, workforce challenges, professional development and the evolving role of EMS in public safety and healthcare.
Podcast Description
For 14 years, the Inside EMS podcast helped drive conversations shaping the profession. Across nearly 900 episodes, hosts Chris Cebollero and Kelly Grayson examined hot topics affecting providers and leaders, from field operations and clinical decision-making to technology adoption, workforce challenges and agency leadership. With more than 2.3 million downloads and listeners in 51 countries, the podcast built a lasting archive of practical insight, debate and perspective for every stage of an EMS career.
While new episodes have concluded, the Inside EMS archive (and the Inside EMS YouTube playlist) remains a valuable educational resource. Listeners can revisit discussions on clinical care, leadership, workforce challenges, professional development and the evolving role of EMS in public safety and healthcare.
Episodes

Jun 23, 2023
White shirt syndrome
Jun 23, 2023
Jun 23, 2023
23 min
In this episode of Inside EMS, our Cohosts, Chris Cebollero and Kelly Grayson, break down the skills needed to be a servant leader.
Notable quotes from this episode
“My job as a leader is to get work done through other people.”
“The true measurement of leadership success is how engaged, satisfied and productive the workforce is.”
“What I believe as a leader is that my job as the chief of the department is not any more important than your job of working on the ambulance. It’s that we have different roles and responsibilities for reaching the vision.”
“The most important component of servant leadership is realizing that it’s an honor for you to be in the position that you’re in and you can get taken out of that position as fast as you were put into it.”
Together, they discuss:
- Chris’s recent article and video on servant leadership
- Reversing the organization chart
- Practicing responsibility upward
- The skills a servant leader should bring to the table
Enjoying the show? Contact the Inside EMS team at theshow@ems1.com to share ideas, suggestions and feedback, or if you’d like to join us as a guest.

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