
Keeping you on the pulse of what’s happening inside the EMS community. Catch up with Chris Cebollero and Kelly Grayson weekly as they discuss EMS life through good-natured banter and expert perspectives. Their vehicle for delivering the news and know how is that of two medics sitting on the truck between calls. Their mission is to make all listeners, EMS insiders.
Episodes

Friday Feb 28, 2025
EMS life: Stuck in an ambulance with your work enemy?
Friday Feb 28, 2025
Friday Feb 28, 2025
In EMS, where the stress is high and space is tight, conflict is bound to happen. Whether it’s a personality clash with your partner, frustration over unclear responsibilities or a disagreement with leadership, knowing how to navigate workplace tension is a crucial skill.
In this episode of the Inside EMS podcast, hosts Chris Cebollero and Kelly Grayson break down conflict resolution strategies. Whether you’re dealing with an overbearing supervisor, a partner who won’t pull their weight or just the everyday stress of the job, this episode will arm you with the tools to handle conflict effectively.
Memorable quotes:
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“My way of dealing with these conflicts is, I try to remind myself that they're not so different from me. They want the same things in life. They just differ in how they want to get there.” — Kelly Grayson
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“We hear all the time that perception is reality, but what does that really mean? It means, if somebody thinks that you've slighted them, you've slighted them.” — Chris Cebollero
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“Regardless of how good you are at practicing the art and science of leadership, conflict always happens, right?” — Chris Cebollero
Additional resources:
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EMT partners: ‘The people that really make it happen’ on calls
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The 3-part EMS assessment: Your patient, your partner and yourself
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